We’ve designed Jenzy to move money faster than the traditional banking system - without cutting corners on compliance or reliability.
Payment speed depends on a few things: the currencies involved, the route, and when the payment is submitted.
Here’s what to expect:
🕒 Typical Timelines
Same-day: For the majority of currencies (assuming you meet cut-off times)
T+1: For same day currencies; where the transaction was processed after the cut-off time.
T+1 to T+3: Some FX routes with limited liquidity, when additional verification is needed or if the banking infrastructure is limited.
We’ll always show you the expected delivery date before you confirm the payment.
⚠️ What can slow a payment down?
Payments submitted outside banking hours (especially Fridays or weekends).
Missing or incorrect recipient details.
Payments that get flagged for compliance review or enhanced due diligence.
Delays from local banking networks or correspondent partners.
📍Live tracking = fewer follow-ups
Once your payment is submitted, you can track it end to end inside the Jenzy dashboard - no need to chase down SWIFT receipts or email support for status updates.
You’ll get updates at each stage of the process:
Confirmed → In progress → Settled
Still have a payment in review or waiting to settle?
Message support or your account manager - we’ll get it sorted quickly.