Before you can send a payment with Jenzy, you’ll need to add the recipient’s details - this helps us route the payment correctly and make sure it passes all compliance checks.
Here’s what we ask for when you add a new payout contact.
👤 For individuals
Full legal name (as it appears on their bank account)
Country
Currency for settlement
Bank name
Account number or IBAN
Bank code (e.g. sort code, SWIFT/BIC, branch code) depending on the country
🏢 For businesses or vendors
Registered business name
Country
Currency for settlement
Bank name
Business account number or IBAN
Bank code (SWIFT, BIC, etc.)
In some cases, we may request supporting documents to verify the business (like a certificate of incorporation or business registration number). We’ll let you know if that’s needed.
📌 Pro tips
Double-check names and account numbers to avoid delays or failed payments
Make sure the settlement currency matches the recipient’s account currency
Use the full legal name - not nicknames or trade names
Once added, we’ll run a quick background check on the recipient to keep things compliant. Most recipients are verified within seconds. If there's any issues in terms of recipient verification we will contact you and let you know
Need help with a specific country or bank format? Contact support - we’ve got you.